AWS is redefining how companies process documents in a digital world

According to Ritu Jyoti from IDC, “Supporting document processing needs an AI-native platform that helps enhance accuracy, efficiency, agility and flexibility while supporting a broad set of file types. Today, AWS has actually released an option to assist organizations extract insights and automate processing files of various formats (PDF, Word, raw text) and layouts (bullets, lists) using Amazon Comprehend. AWS has been innovating in the intelligent document processing (IDP) space for years to transform information in documents into functional information for document-centric procedures.” As an AWS EU Strategic partner, Kainos are extremely happy to provide projects powered by AWS AI which are accomplishing demonstrable savings for our customers by lowering expenses and job processing times over millions of forms and documents. We have actually shown practically ideal results with modern-day files and surprisingly high levels of precision with old, handwritten documents dating back more than 200 years.

Think about the last time you opened a savings account, used for insurance coverage, or refinanced your home. It was most likely done on paper. The variety of documents in a mortgage package alone is over 100 pages long. What do you make with all that paper? For lots of business throughout a range of markets, consisting of monetary services, healthcare, and production, processing these documents is painstaking. Its manual, slow, costly, and error-prone, and information is typically spread out across diverse sources. As an outcome, developing and managing a document processing pipeline stays an obstacle for lots of companies.
According to Ritu Jyoti from IDC, “Supporting file processing needs an AI-native platform that helps enhance accuracy, performance, agility and flexibility while supporting a broad set of file types. Expert System (AI), can assist improve file automation offering much better organization results, improved ROI, and lower manual efforts.” [1]
Today, AWS has introduced an option to assist companies extract insights and automate processing documents of various formats (PDF, Word, raw text) and layouts (bullets, lists) using Amazon Comprehend. This new launch integrates the power of natural language processing (NLP) and Optical Character Recognition (OCR) to help in reducing the quantity of preprocessing or post-processing required to process documents. You can now utilize custom called entity acknowledgment (NER) on more file types without requiring to convert your files to raw text.
AWS has actually been innovating in the intelligent document processing (IDP) area for years to transform data in files into functional information for document-centric processes. AWS introduced AI services like Amazon Textract, Amazon Comprehend, and others to help with the automation of extracting insights from documents.
Customer success stories
With AWS, customers like Black Knight, Liberty Mutual, and Broadridge Financial Solutions have been able to process millions of files that come through their pipeline using AWS AI.
Liberty Mutual
Liberty Mutual, a global Fortune 100 residential or commercial property and casualty insurance company, offers a vast array of insurance items and services, consisting of individual auto, homeowners, and much more. With AWS AI, they can process insurance claims at a much greater speed and with higher precision.
” At Liberty Mutual, we get thousands of pieces of details from our consumers every day, which our groups then by hand input into our organization systems before the information can be used by groups within the company,” says Gillian Armstrong, Solutions Engineer with Liberty Information Technology. “By leveraging Amazon Comprehend, Liberty Mutual has ended up being a lot more automated, extracting the appropriate data from the documents to use in downstream applications, while lowering costs and getting rid of the duty from our team of by hand getting in the information.”
Broadridge Financial Solutions
Broadridge Financial Solutions uses Amazon Comprehend on numerous SEC filing documents. This capability to extract relevant data from the proxy files supplies insights to inform ballot decisions and help institutional financiers carry out smarter governance. The capability to automate this processing utilizing AWS technology increases scalability and broadens the number of information points offered to clients, delivering much deeper insights, something that couldnt be done without the usage of AI.
” Using AWS smart document processing will help us lower manual procedure delivery time of approximately 7 days,” says said Saumin Patel, VP of Enterprise Architecture at Broadridge Financial Solutions. “Our goal working with AWS was to attain 70% accuracy on 35 different document elements, which was provided dealing with AWS utilizing a mix of OCR and NLP to decrease manual efforts.”
Black Knight
Black Knight, an acclaimed supplier of software application, data, and analytics to the home loan, property, and capital markets verticals utilizes Amazon Textract to automate its document pipeline. AWS technologies have allowed underwriters to process files to evaluate outcomes, change analyses and request additional files and info just when necessary.
” Using AWS AI services like Amazon Textract has actually supplied us a method to further automate the underwriting process for our clients, reducing their manual evaluations of documents by as much as 4 hours. This conserves their workers time all while improving the home loan experience to their consumers,” stated Rich Gagliano, President, Black Knight Origination Technologies.
Partners
AWS APN Partners assist allow you to automate your file pipeline and get you to market quicker.
” By leveraging Amazon Machine Learning, our customers have the ability to refocus their attention on high value business strategies and goals. For instance, a global pharmaceutical client of ours leveraged Amazon Textract to improve case entry effectiveness, conserving them over 9,000 hours a year,” stated Evan Scharfer, a Senior Delivery Principal at Slalom.
” As an AWS EU Strategic partner, Kainos are very proud to provide jobs powered by AWS AI which are achieving demonstrable savings for our clients by decreasing costs and job processing times over millions of types and files. We have proved virtually best results with modern-day files and remarkably high levels of precision with old, handwritten files dating back more than 200 years.
Conclusion
The info locked within documents is very important to business operations and by utilizing AI, you can now automate the procedure while enhancing and decreasing manual efforts efficiency, which provides answers to customers faster.
AWS continues to deliver innovation in this space, and todays statement of Amazon Comprehends combination with Amazon Textract to process custom-made entities from more file types is just another example of how AWS allows you to draw out valuable insights from documents.
To find out more about how AWS AI can assist you process your files quicker and at scale, see our automate data processing from files site, download the IDP ebook, or connect to your account manager, AWS APN Partners, or AWS Professional Services team.
References
[1] IDC Survey Spotlight, What Is the Landscape of the Emerging Document Artificial Intelligence Market?, Doc # US47701421, July 2021

About the Author
Andrea Morton-Youmans is a Product Marketing Manager on the AI Services group at AWS. Over the previous 10 years she has operated in the technology and telecom markets, concentrated on designer storytelling and marketing projects. In her spare time, she takes pleasure in heading to the lake with her hubby and Aussie pet dog Oakley, tasting wine and taking pleasure in a motion picture from time to time.

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